Sail-Safe Quality System

Sail-Safe System is the implementation of the Quality Standard designed by HARTIS and cooperating Partners to assure the provision of high quality services to end clients in the yachting sector. Each additional “Sail”, represents a higher quality standard of the offered services. Ratings are provided for Yachts as well as Skippers & Hostesses.

How it works?

a) Yachts Sails

Owners and charter operators are requested to complete questionnaires providing information concerning the Marina Services, the Operator Services and their Yacht’s Inventory list. The provided information is evaluated and based on the Sail-Safe evaluation algorithm, each Yacht is rated with an ascending number of “Sails” (in the same logic a hotel is awarded the “Stars” for its amenities to guests).

There are three main parameters that are evaluated:

i) Marina Services: Rated the services provided at the base marina (of the particular yacht ).

ii) Operator Services: Rated the operator services , whether it provides the basic organization facilities or offers more advanced services, such as local desk, skipper meeting and 24 hours itinerary assistance, etc.

iii) Yacht Inventory list: Rated the basic gear, the navigation tools, the safety measures, the leisure equipment and other extras.

b) Skipper/ Hostess Sails

Skippers and Hostesses upon signing in Sail-Book are requested to complete an extensive questionnaire providing information concerning Yachting Experience (miles & years), Technical Education (certifications & seminars), Other Experience, Interests & Hobbies. Provided information is evaluated and based on the Sail-Safe evaluation algorithm, each Skipper/Hostess is rated with an ascending number of “Sails”.